About Us

JL Facilities Management Sdn. Bhd. is incorporated on 13th April 1990 exclusively for the management of Strata Properties. currently managing 15,000 units of Strata Titles properties with quantifiable standards, and SOP implementing KPI principles.

We strive on transparency, processes, good cash flow management and excellent customer services at all times. We are committed to helping owners, JMB and Management Corporations in upgrading their level of services and enhancing the values of the property through a proven change management system.

Why Choose Us?

As a professional facilities management company, JL Facilities Management has worked with numerous Developers, Joint-Management Bodies, Residential Associations, and Management Corporations and assisted them with the running of their properties in accordance with the responsibilities under the Strata Management Act 2013 (Act 757).

JL Facilities Management is committed to helping owners, JMBs and MCs in upgrading their level of services and in enhancing the value of their properties through its proven change and quantifiable management system.

Convenient

JLFM is well-equipped to respond and provide prompt relief to any site to resolve matters with the least inconvenience or bother to our residents.


Focus

We solely concentrate on the well-being of our residents and the quality of their homes and the environment.


Efficient

We operate through quantifiable and proven standard operating procedures along with key performance indicators to better performance.

Good Impression

We ensure that the community of residents is looked after well especially on safety and security, also being well-served in clean, comfortable an dwell-maintained premises.

Reliable

The total combined experience of over 100 years in the Strata Title Act and possess extensive knowledge in STA 318 and SMA 757.

Familiarity

We conduct over 50 AGMs and EGMs having to arrange and handle all proceedings being well-versed in preparation and execution.

  • With over 55 strata projects, we have established a reputation for providing reliable and exemplary services for our clients. Current staff strength of over 200 employees with many loyal serving staffs of more than 20 years of service.

  • 2010 was a great year as many upcoming and existing developers were focused on developing existing high-rise residential and commercial strata properties.

  • JL clients are used to quick response and up to date information. We have put in place our standard operating system for all our clients and up to now still handles the oldest strata property in Malaysia. Under our portfolio, we also manage the first strata bungalow project in Malaysia.

  • JL Facilities Management Sdn. Bhd. was set up to cater to premium properties. With the influx of many new strata properties with its higher expectations and better services allows JL Facilities Management the edge in serving our clients.

  • Prior to the formation of JL Facilities we operated under a company known as S-Profile Management Sdn. Bhd. When we first started, we took up all kinds of projects, but now we focus solely on prime high-end projects.

Authority to practise valuation appraisal estate agency as a firm

To create awareness for the care of the environment and share our philosophy and integrity in our dealings with all our customers.

Our Purpose

We vow to increase our properties capital value with high occupancy and minimise defaulters through our professional management and efficient maintenance practice.

Vision

We aim to build on the relationship with all our customers we come in contact with and to see that all our clients receive the highest quality of service. To create awareness for the environment and share our philosophy and integrity in our dealings with all our customers.

Mission

Meet the Partners & Team

Our strategy is to engage the right Managing Agent with people who know their job and handles it promptly gives a good impression and confidence to fellow owners that their property will be managed well thus bringing benefit to all.

Jeffrey Low - Managing Director of JL Facilities

Jeffrey Low
Managing Director

Jeffrey low is the Co-founder of the company, and has been with the property management industry for over 3 decades. Having previously served in senior managerial positions with Sunrise Berhad and Bolton Berhad, both property-based public listed companies.

Jeffrey’s understanding of the industry, management principles, and laws of the Strata Title Act 1985 and Strata Management Act 2013 has been fundamental in helping the company to provide clients with the best of its established management skills and expertise as well as its network of pre-qualified service providers.

TY Low - Operations Director of JL Facilities

T.Y. Low
Operations Director

TY has been in this field as long as Jeffrey since the early 1990s. He has also worked with Sunrise Berhad as its Property Maintenance Manager. Having a Civil Engineering background, TY was also with other reputable property-based companies and is now fully involved with JL Facilities Management as its Operations Director.

TY’s hands-on approach and good customer handling and dealing skills have ensured that the relationship with many of our clients is long-lasting. TY is known to be task-oriented and can be relied upon to complete tasks swiftly.

  • Area Manager of JL Facilities

    Yong Choo Hoong

    Area Manager

  • Head of Finance of JL Facilities

    Kam Lai Yee

    Head of Finance

  • Senior Operations of JL Facilities

    Jarrel Low

    Senior Operations

  • Senior Manager of JL Facilities

    Sharizzal

    Senior Manager

  • Internal Audit & Compliance Manager of JL Facilities

    Doris Chong

    Internal Audit & Compliance Manager

Let’s Grow Together

We are looking for talent who is ready to tackle challenging projects. We are an equal opportunity employer offering competitive salaries, comprehensive benefits. It is a place where amazing people like you can do their best work. If you are ready to grow your career in the property line, you’ve come to the right place.

Immediate action to issues

As to ensure that the best is made available to you is our mission.